YetiTech Limited

Last updated: 27 July 2026

1. About this policy

YetiTech Limited (“YetiTech”, “we”, “us”, “our”) is a digital services company based in Whanganui, New Zealand. We respect your privacy and handle personal information in accordance with the Privacy Act 2020 (New Zealand).

This policy explains what personal information we collect through our website at yetitech.nz, why we collect it, who we share it with, and the choices available to you.

By using our website or submitting information to us, you acknowledge that we will handle your personal information as described in this policy.

2. What information we collect

2.1 Information you give us directly

When you complete a form on our website, subscribe to our mailing list, or start a live chat, we may collect:

• First name and last name
• Email address
• Phone number
• The content of your message or enquiry
• Any other information you choose to provide

You are not required to provide this information. However, if you choose not to, we may be unable to respond to your enquiry or provide the services you have requested.

2.2 Information collected automatically

When you visit our website, certain information is collected automatically by us and by the third-party services we use:

• IP address and approximate geographic location
• Browser type, device type and operating system
• Pages visited, time spent on pages, and links clicked
• The website or advertisement that referred you to us
• Cookie identifiers and similar tracking identifiers

We do not deliberately collect sensitive information (such as health information, or racial or ethnic origin) through this website. Please do not include sensitive information in your enquiry messages.

3. Why we collect and use your information

We collect and use personal information for the following purposes:

• To respond to your enquiries and provide the services you request
• To prepare quotes and proposals, and to manage our relationship with you
• To send you marketing communications, where you have opted in
• To understand how our website is used, so we can improve it
• To measure the performance of our advertising campaigns
• To protect our website against security threats, fraud and abuse
• To meet our legal and record-keeping obligations

We will not use your personal information for a purpose unrelated to those listed above without first obtaining your consent, unless permitted or required by law.

4. Cookies and tracking technologies

Our website uses cookies and similar technologies. Cookies are small files stored on your device that allow a website to recognise your browser.

We use them to:

• Keep the website functioning correctly and improve page loading speed
• Measure website traffic and understand visitor behaviour
• Deliver and measure the effectiveness of our advertising

The third-party services described in section 5 may set their own cookies. Most web browsers allow you to refuse or delete cookies through their settings. If you disable cookies, some parts of our website may not function as intended.

5. Who we share your information with

We do not sell your personal information.

We share personal information with the following categories of service providers, who process it on our behalf or in accordance with their own privacy policies:

Each of these providers operates under its own privacy policy, which governs how they handle information they collect. We recommend reviewing their policies for further detail.

We may also disclose personal information:

• Where you have authorised us to do so
• To our professional advisors, such as accountants or lawyers, where necessary
• Where required or authorised by law, including to a regulator, court or law enforcement agency
• In connection with the sale or restructuring of our business, subject to appropriate confidentiality protections

6. Information stored and processed overseas

Several of the service providers listed in section 5 are located outside New Zealand, primarily in the United States. This means your personal information may be stored, accessed or processed overseas.

Where we disclose personal information to an overseas provider, we take reasonable steps to satisfy ourselves that the recipient is subject to privacy safeguards comparable to those in the Privacy Act 2020, as required by Information Privacy Principle 12.

Please note that information held overseas may be subject to the laws of that country, which may differ from New Zealand law.

7. How long we keep your information

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as we are required to keep it by law.

• Enquiry and contact form submissions are retained while we are in contact with you and for a reasonable period afterwards for business record purposes
• Mailing list details are retained until you unsubscribe
• Website analytics data is retained according to the retention settings of the relevant analytics platform

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.

8. How we protect your information

We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access, use, modification or disclosure. These measures include encrypted connections (HTTPS), access controls, and website security monitoring.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted to or from our website, and any transmission is at your own risk.

If a privacy breach occurs that it is reasonable to believe has caused, or is likely to cause, serious harm, we will notify the affected individuals and the Office of the Privacy Commissioner as required by the Privacy Act 2020.

9. Your rights: access and correction

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of that information if you believe it is inaccurate, incomplete, misleading or out of date

To make a request, contact us using the details in section 13. We may need to verify your identity before responding. We will respond as soon as reasonably practicable, and in any case within 20 working days, as required by the Act.

In limited circumstances, we may decline a request where the Privacy Act permits us to do so. If we do, we will explain why and let you know that you may complain to the Office of the Privacy Commissioner.

10. Marketing communications

If you have subscribed to our mailing list or otherwise consented to receive marketing communications, you may unsubscribe at any time by:

• Clicking the “unsubscribe” link in any marketing email we send, or
• Contacting us directly using the details in section 13

Unsubscribing from marketing does not affect communications we need to send you in relation to services you have requested.

11. Third-party websites

Our website may contain links to third-party websites, platforms and social media profiles that we do not operate or control.

This privacy policy applies only to yetitech.nz. We are not responsible for the content, privacy practices, or handling of personal information by any third-party website. We encourage you to read the privacy policy of any website you visit through a link from ours.

12. Children’s privacy

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

13. Contact us and complaints

If you have any questions about this policy, wish to access or correct your information, or want to make a privacy complaint, contact us at:

YetiTech Limited

Whanganui, New Zealand

Email: contact@yetitech.nz

Phone: 06 888 6050

We take privacy complaints seriously and will investigate and respond to you as soon as reasonably practicable.

If you are not satisfied with our response, you may complain to:

Office of the Privacy Commissioner

Website: www.privacy.org.nz

Phone: 0800 803 909

Email: enquiries@privacy.org.nz

14. Changes to this policy

We may update this policy from time to time to reflect changes in our practices, our services, or the law. The current version will always be available on this page, with the “last updated” date shown at the top.

We encourage you to review this page periodically. Continued use of our website after any change indicates your acceptance of the updated policy.